HELLO!

Free shipping on all orders!

What size am I?

US SIZE XS
0-2
S
4-6
M
8-10
L
12-16
XL
16
WAIST (cm) 63.5 68.5 73.5 81 86.5
WAIST (in) 25″ 27″ 29″ 32″ 34″
HIP (cm) 90 95 100 108 113
HIP (in) 35.5″ 37.5″ 39.5″ 42.5″ 44.5″

How to Measure

Waist Measurement:

Bend to one side to find natural indentation in torso. This is your natural waist. Run tape around natural waistline, keeping tape parallel with floor and one finger between body and tape for a more comfortable fit.

Hip Measurement:

Stand on a level surface with feet together. Measure around fullest part of hips and bottom (approximately 7″-9″ below waistline), keeping tape parallel with floor.

How should I care for my INVISII's?

Machine wash on COLD and DELICATE dry flat. Please do not iron, tumble dry, bleach or dry clean.

INVISII Pro-Tip: For best performance, please hand wash cold and lay flat to dry! This will help to protect the color fastness of the garment as well as the construction of the elastane fiber in the waistband.

What forms of payment do you accept?

We accept all major credit cards including Visa, MasterCard and American Express.

Please note that all prices are shown in the United States Dollar (USD). International orders are subject to currency conversion at the time of purchase.

We do not accept personal checks or money orders.

Store credits cannot be applied to subscription orders (where Subscription products are made available for purchase).

Can I cancel an Order?

We process orders as quickly as possible, but we’ll do our best to accommodate any changes to your order. The best way to change or cancel an order is to contact us here.

What's my order status?

For Express shipping you will receive a DHL tracking number. For all other shipments if you have not received your order within the time frame specified please contact us here.

What are your Shipping Options/Costs?

COST

We offer free standard shipping on all orders worldwide.

For Express shipping we charge USD $7.00 additional to your order. Depending on the shipping location, your order may be subject to import taxes and other fees charged by the local customs authority and/or our preferred carrier.

 

SHIPPING LOCATIONS

We ship all orders from our warehouse to virtually anywhere in the world. If you find that your country is not available to ship to on our checkout page, please contact us.

 

HOW LONG DOES IT TAKE?

You will receive your package within 7-10 working days.
If you select Express shipping you will receive your parcel within 3 days.

 

WHAT HAPPENS IF MY PARCEL DOESN’T ARRIVE?

Simply contact us and our customer care team will sort the issue ASAP.

What is your Returns Policy?

Your first pair of underwear is covered under our 100% Satisfaction Guarantee.

For all subsequent underwear purchases, returns are accepted within 30 days of you receiving the product if they are: unworn, unwashed, and in the original condition you received them.

If you receive the wrong size or a damaged pair, contact our customer care team, and we will sort the issue ASAP.

Need to return your INVISIIs? Please contact us.